The Big Book of Customer Service Training Games by Carlaw & Deming, PB, 209p
USD 9.00 USD
Specifications
| Series | Big Book Ser. |
| ISBN | 9780070779747 |
| Subject Area | Business & Economics |
| Publisher | Mcgraw-Hill Education |
| Item Length | 9.2 in |
| Publication Year | 1998 |
| Type | Textbook |
| Format | Trade Paperback |
| Language | English |
| Item Height | 0.5 in |
| Item Weight | 14 Oz |
| Item Width | 7.4 in |
| Number Of Pages | 224 Pages |
A nice touch in this textbook is the practice tests with answer explanations.
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